{"id":12,"date":"2025-02-15T20:40:43","date_gmt":"2025-02-15T17:40:43","guid":{"rendered":"https:\/\/www.azbey.com\/?page_id=12"},"modified":"2025-04-08T10:18:55","modified_gmt":"2025-04-08T07:18:55","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/www.azbey.com\/en\/geri-odeme-ve-iade-politikasi\/","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"<div id=\"wd-d5c637e2\" class=\"wp-block-wd-container wd-dir-col\">\n<h2 id=\"wd-a2cbe3c2\" class=\"wp-block-wd-title title\">Geri \u00d6deme ve \u0130ade Politikas\u0131<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">www.azbey.com olarak, kullan\u0131c\u0131lar\u0131m\u0131z\u0131n gizlili\u011fini korumay\u0131 taahh\u00fct ediyoruz. Bu Gizlilik Politikas\u0131, web sitemizi ziyaret eden kullan\u0131c\u0131lar\u0131n ki\u015fisel verilerinin nas\u0131l topland\u0131\u011f\u0131n\u0131, kullan\u0131ld\u0131\u011f\u0131n\u0131, korundu\u011funu ve payla\u015f\u0131ld\u0131\u011f\u0131n\u0131 a\u00e7\u0131klamaktad\u0131r. L\u00fctfen bu politikay\u0131 dikkatlice okuyunuz.<\/p>\n<\/div>\n\n\n\n<div id=\"wd-ee8b8c61\" class=\"wp-block-wd-row\">\n<div id=\"wd-dac8d041\" class=\"wp-block-wd-column\">\n<div id=\"wd-5304c95a\" class=\"wp-block-wd-container wd-dir-col\">\n\t\t\t<div id=\"wd-8db2d84c\" class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper wd-8db2d84c\">\n\n\t\t\t\t\n\t\t\t\t<ul id=\"menu-footer-yasal\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-m\"><li id=\"menu-item-813\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-813 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/gizlilik-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Gizlilik Politikas\u0131<\/span><\/a><\/li>\n<li id=\"menu-item-810\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-810 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/cerez-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">\u00c7erez Politikas\u0131<\/span><\/a><\/li>\n<li id=\"menu-item-809\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-809 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/surdurulebilirlik\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">S\u00fcrd\u00fcr\u00fclebilirlik<\/span><\/a><\/li>\n<li id=\"menu-item-811\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-811 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/seffaflik-ve-durustluk\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">\u015eeffafl\u0131k ve D\u00fcr\u00fcstl\u00fck<\/span><\/a><\/li>\n<li id=\"menu-item-812\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-812 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/geri-odeme-ve-iade-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Geri \u00d6deme ve \u0130ade Politikas\u0131<\/span><\/a><\/li>\n<li id=\"menu-item-852\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-852 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/kvkk-politikalari\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">KVKK Politikalar\u0131<\/span><\/a><\/li>\n<li id=\"menu-item-1669\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1669 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.azbey.com\/en\/mesafeli-satis-sozlesmesi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi<\/span><\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div>\n\n\n\n<div id=\"wd-196f06ef\" class=\"wp-block-wd-column\">\n<p id=\"wd-5f1b45ba\" class=\"wp-block-wd-paragraph\"><strong>Son G\u00fcncelleme: 15.02.2025<\/strong><\/p>\n\n\n\n<div id=\"wd-a122dcf6\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<p id=\"wd-fae9eecb\" class=\"wp-block-wd-paragraph\"><strong>Geri \u00d6deme ve \u0130ade Politikas\u0131<\/strong><\/p>\n\n\n\n<p id=\"wd-c8d0c8b5\" class=\"wp-block-wd-paragraph\"><strong>www.azbey.com<\/strong><\/p>\n\n\n\n<p id=\"wd-48946de7\" class=\"wp-block-wd-paragraph\">M\u00fc\u015fteri memnuniyeti bizim i\u00e7in en \u00f6nemli \u00f6nceliktir. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerle ilgili ya\u015fad\u0131\u011f\u0131n\u0131z her t\u00fcrl\u00fc memnuniyetsizlik durumunda, a\u015fa\u011f\u0131da belirtilen \u015fartlar \u00e7er\u00e7evesinde iade ve geri \u00f6deme i\u015flemlerini ger\u00e7ekle\u015ftirebilirsiniz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. \u0130ade \u015eartlar\u0131<\/strong><\/h2>\n\n\n\n<p id=\"wd-0e2cfb15\" class=\"wp-block-wd-paragraph\">\u2022 \u00dcr\u00fcn teslimat tarihinden itibaren <strong>14 g\u00fcn<\/strong> i\u00e7inde iade talebinde bulunabilirsiniz.<\/p>\n\n\n\n<p id=\"wd-8d64476d\" class=\"wp-block-wd-paragraph\">\u2022 \u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r.<\/p>\n\n\n\n<p id=\"wd-35649587\" class=\"wp-block-wd-paragraph\">\u2022 Kozmetik, ki\u015fisel bak\u0131m, i\u00e7 giyim gibi hijyenik \u00fcr\u00fcnlerin iadesi, ambalajlar\u0131 a\u00e7\u0131lm\u0131\u015fsa kabul edilmemektedir.<\/p>\n\n\n\n<p id=\"wd-98faabc8\" class=\"wp-block-wd-paragraph\">\u2022 \u0130ade i\u015flemlerinde, \u00fcr\u00fcn\u00fcn faturas\u0131 da iade edilmelidir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. \u0130ade S\u00fcreci<\/strong><\/h2>\n\n\n\n<p id=\"wd-cd5b38f1\" class=\"wp-block-wd-paragraph\">1. \u0130ade etmek istedi\u011finiz \u00fcr\u00fcn(ler) i\u00e7in info@azbey.com adresine e-posta g\u00f6ndererek ya da <a href=\"#\">\u0130leti\u015fim Formu<\/a> \u00fczerinden bize ula\u015farak iade talebinizi iletin.<\/p>\n\n\n\n<p id=\"wd-d0f992d7\" class=\"wp-block-wd-paragraph\">2. Taraf\u0131n\u0131za g\u00f6nderilecek iade formunu eksiksiz doldurup, \u00fcr\u00fcn\u00fc orijinal ambalaj\u0131nda ve faturas\u0131yla birlikte belirtilen kargo adresine g\u00f6nderiniz.<\/p>\n\n\n\n<p id=\"wd-2b0b3a9c\" class=\"wp-block-wd-paragraph\">3. \u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra en ge\u00e7 <strong>5 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde inceleme yap\u0131l\u0131r ve iade onaylan\u0131rsa geri \u00f6deme i\u015flemi ba\u015flat\u0131l\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Geri \u00d6deme<\/strong><\/h2>\n\n\n\n<p id=\"wd-c8071c82\" class=\"wp-block-wd-paragraph\">\u2022 Geri \u00f6demeniz, \u00f6deme yapt\u0131\u011f\u0131n\u0131z y\u00f6ntemle (kredi kart\u0131, banka kart\u0131, havale vb.) yap\u0131l\u0131r.<\/p>\n\n\n\n<p id=\"wd-70b96db4\" class=\"wp-block-wd-paragraph\">\u2022 Kredi kart\u0131 iadelerinde bankan\u0131z\u0131n i\u015flem s\u00fcresine ba\u011fl\u0131 olarak geri \u00f6deme i\u015flemi 3-10 i\u015f g\u00fcn\u00fc s\u00fcrebilir.<\/p>\n\n\n\n<p id=\"wd-39920479\" class=\"wp-block-wd-paragraph\">\u2022 Kargo \u00fccreti, \u00fcr\u00fcn kusurlu olmad\u0131\u011f\u0131 s\u00fcrece al\u0131c\u0131ya aittir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Hasarl\u0131 veya Kusurlu \u00dcr\u00fcnler<\/strong><\/h2>\n\n\n\n<p id=\"wd-deddd1ce\" class=\"wp-block-wd-paragraph\">\u2022 Sipari\u015finiz size ula\u015ft\u0131\u011f\u0131nda kargo paketinde herhangi bir hasar varsa, teslim almadan kargo g\u00f6revlisine tutanak tutturarak \u00fcr\u00fcn\u00fc iade ediniz.<\/p>\n\n\n\n<p id=\"wd-3e098edb\" class=\"wp-block-wd-paragraph\">\u2022 \u00dcr\u00fcn size ula\u015ft\u0131ktan sonra fark edilen kusurlar i\u00e7in, <strong>3 g\u00fcn i\u00e7erisinde<\/strong> bizimle ileti\u015fime ge\u00e7meniz yeterlidir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. De\u011fi\u015fim Politikas\u0131<\/strong><\/h2>\n\n\n\n<p id=\"wd-f94df60c\" class=\"wp-block-wd-paragraph\">\u2022 \u00dcr\u00fcn de\u011fi\u015fimi, \u00fcr\u00fcn stoklar\u0131m\u0131zda mevcutsa m\u00fcmk\u00fcnd\u00fcr.<\/p>\n\n\n\n<p id=\"wd-4acaab43\" class=\"wp-block-wd-paragraph\">\u2022 De\u011fi\u015fim talepleri i\u00e7in de ayn\u0131 iade prosed\u00fcrleri ge\u00e7erlidir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. \u0130leti\u015fim<\/strong><\/h2>\n\n\n\n<p id=\"wd-147625b4\" class=\"wp-block-wd-paragraph\">\u0130ade ve de\u011fi\u015fim i\u015flemleriyle ilgili t\u00fcm sorular\u0131n\u0131z i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n\n\n\n<p id=\"wd-16ce88e0\" class=\"wp-block-wd-paragraph\">\u2022 <strong>E-posta:<\/strong> info@azbey.com<\/p>\n\n\n\n<p id=\"wd-2d7ea653\" class=\"wp-block-wd-paragraph\">\u2022 <strong>Telefon:<\/strong> +90 850 255 55 11<\/p>\n\n\n\n<p id=\"wd-38702a09\" class=\"wp-block-wd-paragraph\">\u2022 <strong>Adres:<\/strong> Frans\u0131z Hastanesi Sokak No:1B Harbiye \u2013 \u015ei\u015fli, \u0130stanbul<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.azbey.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}